
Setting up your tree correctly to keep it fresh
How to Set Up Your Christmas Tree
Step 1: Trim the Base
Cut 2 cm from the trunk to help the tree absorb water more efficiently.
Step 2: Choose the Right Stand
Use a sturdy stand that holds at least 1 liter of water to keep your tree well-hydrated.
Step 3: Place Your Tree
Position your tree away from heat sources like radiators or direct sunlight to prevent drying out.

A well-hydrated tree is a happy tree!
How to Keep Your Tree Fresh
Water Regularly: Check and refill the water stand daily.
Avoid Heat: Keep your tree away from heat sources to prevent drying out.
Mist the Needles: Mist the branches to maintain moisture in dry environments.
More Helpful Tips from Santa's Helpers!
FAQ'S
How often should I water my real Christmas tree?
You should water your real Christmas tree every day. When you first set it up, your tree will drink a lot of water, so be sure to keep the stand full. As time goes on, it’s normal for the tree to slow down its water intake—this is nothing to worry about. Just keep the water level steady to keep your tree fresh throughout the season!
If you have any questions or need more tips, feel free to get in touch with us!
How do I keep my Christmas tree from drying out?
To keep your Christmas tree from drying out, make sure to water it every day. A well-watered tree stays fresh longer and maintains its beautiful scent. Keep it away from direct heat sources like radiators, fireplaces, or sunny windows, and avoid placing it outside on hot days, as the Australian heat can dry it out quickly.
If you have any other questions or need more tips, don't hesitate to get in touch with us!
Do I need to trim the base of my tree before setting it up?
Yes, it's important to trim the base of your tree before setting it up. Cutting about 1-2 cm off the bottom allows the tree to absorb water more effectively, helping it stay fresh for as long as possible. That said, because all our trees are freshly cut, it’s not essential as long as you place the tree in water as soon as it arrives.
Have more questions or need advice? We’re always here to help—just get in touch!
What should I do if my Christmas tree starts losing needles?
It’s normal for your Christmas tree to drop some needles, especially when it first settles in. However, if you notice more needles falling than usual, it might be drying out. Make sure the water level in the tree stand is always full—your tree needs daily hydration to stay fresh. Keep it away from heat sources like fireplaces, radiators, and sunny windows, and avoid placing it outside on hot days.
If you need more tips or have any questions, reach out to us—we're here to help!