Your tree can stay fresh and beautiful for 4+ weeks with proper care. To ensure it lasts throughout the festive season, keep the tree in fresh water, away from direct sunlight, and avoid placing it near air conditioner vents or heat sources. By following these tips, your tree will continue to bring holiday cheer for weeks to come!

Need some extra tips to keep your tree in tip-top shape? Don’t hesitate to get in touch with us! We’re here to help you keep that festive magic alive all season long!

No need to be home for your tree's arrival! Our team will carefully deliver your tree to your doorstep between 7 AM and 7 PM. We’ll ensure it's placed in a shady spot out of direct sunlight and leave it in a pot of water to keep it fresh. Plus, you’ll receive a text notification as soon as it’s delivered. Enjoy coming home to your fresh, well-placed Christmas tree, ready for the festive season!

Still wondering about your tree delivery? Don’t hesitate to reach out and we’ll make sure all your questions are wrapped up like a perfect holiday present!

Your tree is on its way! Deliveries happen between 7 AM and 7 PM. But don’t worry—we’ll keep you in the loop! The moment our ute rolls out of the farm with your tree safely on board, you’ll receive a text with a 2-hour delivery window. So, get ready to welcome your fresh tree without the surprise!

Have questions about your delivery or need to make changes? Feel free to get in touch and we’ll make sure your tree arrives just the way you want it!

We make saying goodbye to your tree hassle-free! Here’s how it works:

• Curbside Pick-up: Just have your tree out by the curb before 9 AM on your scheduled day, and we’ll swing by to collect it—easy as that!
• Removal & Collection: If you’ve opted for this service, ensure your tree is decoration-free by 9 AM, and we’ll come in, carefully remove it, and whisk it away.

What happens next? Your tree returns to our farm, where it's mulched and used to grow the next generation of beautiful Christmas trees, keeping the magic alive for seasons to come!

Got questions or need help scheduling your pick-up? Feel free to get in touch, and Santa's helpers make sure everything is taken care of smoothly!

To keep your Christmas tree from drying out, make sure to water it every day. A well-watered tree stays fresh longer and maintains its beautiful scent. Keep it away from direct heat sources like radiators, fireplaces, or sunny windows, and avoid placing it outside on hot days, as the Australian heat can dry it out quickly.

If you have any other questions or need more tips, don't hesitate to get in touch with us!

Yes, it's important to trim the base off your tree before setting it up. Cutting about 1-2 cm off the bottom allows the tree to absorb water more effectively, helping it stay fresh for as long as possible. That said, because all our trees are freshly cut, it’s not essential as long as you place the tree in water as soon as it arrives.

Have more questions or need advice? We’re always here to help—just get in touch!

Yes, you’ll need a stand, and we’ve got you covered! We use sturdy, reliable Cinco stands to keep your tree standing tall and fresh throughout the holiday season. With one of these, your tree will be as stable as it is beautiful!

Not sure about your stand or have questions about setup? We’re here to help! Get in touch, and we’ll make sure your tree stands tall and proud all season long!

It’s normal for your Christmas tree to drop some needles, especially when it first settles in. However, if you notice more needles falling than usual, it might be drying out. Make sure the water level in the tree stand is always full—your tree needs daily hydration to stay fresh. Keep it away from heat sources like fireplaces, radiators, and sunny windows, and avoid placing it outside on hot days.

If you need more tips or have any questions, reach out to us—we're here to help!

Yes, real Christmas trees are a sustainable choice! Our trees are grown specifically for the holiday season, and for every tree harvested, another is planted to continue the cycle. After Christmas, your tree can be mulched and returned to the soil to help future trees grow. Plus, real trees absorb carbon dioxide while they grow, contributing to a healthier environment. Choosing a real tree means embracing nature’s beauty and supporting sustainable farming practices!

Want to learn more about how real trees help the planet? Get in touch, and we’ll share all the green details to make your holiday even more eco-friendly!

You should water your real Christmas tree every day. When you first set it up, your tree will drink a lot of water, so be sure to keep the stand full. As time goes on, it’s normal for the tree to slow down its water intake—this is nothing to worry about. Just keep the water level steady to keep your tree fresh throughout the season!

If you have any questions or need more tips, feel free to get in touch with us!